BriefCam’s RESPOND module helps you receive Real-Time Alerts, Smart Alerts and People Counting alerts for critical events to increase safety and security with proactive responses.
Real-Time Alerts, based on face recognition, vehicles, people of interest, count-based, and specific camera viewing area-based, will alert you within 5 seconds of the event occurring.
Smart Alerts, based on the full suite of BriefCam filtering capabilities, will alert you within 30-60 seconds of the event occurring.
People Counting Alerts take a snapshot every few minutes of one frame and count the people in the whole frame or in a defined area. These alerts are ideal for queue counting and for counting people in crowds and people that are not moving a lot.
Notice: Technical support via the BriefCam Community Portal will be redirected to Milestone’s Support Community on January 14.
Between December 30 – January 13, it will not be possible to register for a new Community Portal account.
If you don’t already have access to BriefCam's Community Portal and need to create a support ticket between January 1–13,
please contact us at
partners@briefcam.com.
Notice: BriefCam.com is being moved to Milestonesys.com on January 14, 2026.
Since 2024, BriefCam has operated as an integrated product within Milestone Systems,
a standalone company in the Canon Group.
The BriefCam Community Portal will also be redirected to Milestone’s Support Community on January 14.