BriefCam Customer Support

We're Here to Help You!

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Current customer looking for product information or support? You’ve come to the right place. How can we help you today?

(If you already have a BriefCam Support Community account)

(If you do not currently have a BriefCam Support Community account)


Need Technical Support?

For technical assistance please register or log in to the support portal here.

For urgent support requests, please make sure to set the ticket priority as “Urgent”

Visit the BriefCam Help Center for Product Documentation and further guidance.

Please note, access to the BriefCam Help Center is for authorized users only – you can apply for access, pending approval, on the Help Center site.

Renewals & Upgrades for Existing Customers

To renew your BriefCam Maintenance and Upgrade Agreements or Upgrade your BriefCam products, please contact

User Training

For information regarding our Self-Paced or Instructor-Led training offerings, visit our User Training page.