For the full Statue of Liberty case study authored by Axis Communications, click here.
In October 2012, a massive storm surge created by Hurricane Sandy destroyed most of the video surveillance infrastructure at Liberty and Ellis Islands and Battery and Liberty State Parks. The National Park Service leveraged the opportunity to update the sites’ video surveillance infrastructure to enhance coverage and enable rapid response to its day-to-day challenges. Seeking increased visibility and intelligence, the NPS required a quickly implementable and comprehensive solution not only to facilitate security screening at these sites, but also to drive efficiency for queue management, ferry operations, and emergency response.
The Total Recall Corporation helped integrate a video surveillance and analytics solution, powered by Axis Communications’ cameras, the Milestone XProtect VMS and the BriefCam® intelligent Video Content Analytics Platform, to meet the growing security and operations needs of these important national landmarks.
Total Recall developed a comprehensive solution guided by the NPS’s aim to deliver positive and memorable visitor experience. This started with upgrading from analog to network surveillance cameras, including HDTV quality fixed dome and PTZ (pan/tilt/zoom) models. Once there was a solid foundation of cameras to record video, Total Recall implemented technology for effectively storing the video and the sophisticated Milestone XProtect Video Management System to enable active and simultaneous monitoring of all camera streams. Between the advances in camera coverage and the VMS, NPS achieved a more broad view of the national parks – even areas previously unobservable by camera.
Beyond full situational awareness, Total Recall integrated the BriefCam video analytics platform into the intelligent command center, enabling the NPS to drive further value from its surveillance infrastructure. BriefCam’s unique fusion of computer vision and Deep Learning technologies, together with its patented Synopsis® application, makes video searchable, quantifiable and actionable. The NPS can rapidly review hours of video in minutes, pinpointing people and objects of interest.
In one instance, the NPS memorably leveraged its broad scope of cameras, video management system, and video content analytics capabilities to assist a woman who had been separated from her husband. Enjoying the benefits of a fully integrated command center, the NPS could quickly and efficiently locate the missing spouse and reunite the couple.
Apart from finding missing persons, the advanced technology suite enables optimization in managing and maintaining the national parks. The NPS has gained critical situational awareness and the tools for detecting, tracking, and identifying people and objects in video, as well as their attributes and behavior. This can be used for quickly verifying claims of lost property, investigating events that have occurred, and, most notably, driving efficiency for the ferry service to and from the islands. As Captain Greg Norman, Commander of Liberty District for the National Park Service, described to Axis Communications: “With an integrated command center, I’m able to instantly see which dock is being under-utilized at any given time and redirect ferry operators on the spot to alleviate congestion.”
The joint solution provided by Total Recall, Axis Communications, Milestone Systems and BriefCam has transformed video’s utility for the NPS, enabling them to respond productively, predictively, and proactively to its security and operational challenges with searchable, quantifiable, and actionable video data from multiple streams and cameras.
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