What is included with an active annual maintenance contract?

Notice: Technical support via the BriefCam Community Portal will be redirected to Milestone’s Support Community on January 14.

Between December 30 – January 13, it will not be possible to register for a new Community Portal account.

If you don’t already have access to BriefCam's Community Portal and need to create a support ticket between January 1–13, please contact us at partners@briefcam.com.

Notice: BriefCam.com is being moved to Milestonesys.com on January 14, 2026.

Since 2024, BriefCam has operated as an integrated product within Milestone Systems, a standalone company in the Canon Group.

The BriefCam Community Portal will also be redirected to Milestone’s Support Community on January 14.