Does BriefCam support redundancy or high availability?
All of the BriefCam platform services can be deployed on multiple servers simultaneously. For some of the services, you will need to use 3rd party monitoring tools to automate the automatic high availability components.
Notice: Technical support via the BriefCam Community Portal will be redirected to Milestone’s Support Community on January 14.
Between December 30 – January 13, it will not be possible to register for a new Community Portal account.
If you don’t already have access to BriefCam's Community Portal and need to create a support ticket between January 1–13,
please contact us at
partners@briefcam.com.
Notice: BriefCam.com is being moved to Milestonesys.com on January 14, 2026.
Since 2024, BriefCam has operated as an integrated product within Milestone Systems,
a standalone company in the Canon Group.
The BriefCam Community Portal will also be redirected to Milestone’s Support Community on January 14.